Site terms

Terms of Service

These terms explain how you may use NYC Ticket Shop and its customer-support communications.

Last updated: September 2026

What NYC Ticket Shop does

NYC Ticket Shop is an independent ticket discovery and sales channel for New York experiences. We help visitors find experience information and access live booking through third-party booking providers and attraction operators.

NYC Ticket Shop is not a government agency and is not the operator of the Statue of Liberty, Ellis Island, or every experience shown on this website.

Booking and purchase terms

Live availability, departure times, routes, ticket types, inclusions, meeting points, pricing, taxes, and cancellation or refund rules are provided in the live booking flow. Please review the final booking details before completing a purchase.

When you book through a third-party booking provider or attraction operator, that provider’s terms, policies, and booking rules may also apply.

Information provided on this site

We aim to provide helpful, current information, but experience details can change. Confirm final information in the live booking flow before making plans or purchasing tickets.

WhatsApp and customer communications

If you contact NYC Ticket Shop through WhatsApp or another messaging channel, we may use your messages to respond to your questions, provide customer support, and help with booking-related information.

Do not send payment-card numbers, passwords, government identification numbers, or other highly sensitive information through WhatsApp.

Acceptable use

Please use this website and our messaging channels lawfully and respectfully. You may not misuse the website, interfere with its operation, attempt unauthorized access, or use it to send harmful, fraudulent, or abusive content.

Intellectual property

The NYC Ticket Shop name, branding, website content, and original materials are owned by or used with permission by NYC Ticket Shop. Third-party names, logos, images, and trademarks remain the property of their respective owners.

Changes to these terms

We may update these Terms of Service from time to time. The current version will be posted on this page with its updated date.

Contact

For questions about these terms, contact us at: nycticketshop@gmail.com