About NYC Ticket Shop
NYC Ticket Shop is an independent New York sightseeing discovery and ticket-sales channel. We help visitors find sightseeing experiences and may direct visitors to live booking and checkout providers.
Information we may collect
We may collect information you choose to provide, including your name, email address, phone number, WhatsApp number, and the details you include when you contact us.
We may also receive messages and questions you send through WhatsApp, email, forms, or customer support channels.
When you visit the website, the systems used to deliver, protect, and operate it may process basic technical information in logs or similar tools, such as your IP address, browser or device information, pages requested, and timing information. We use this information only as reasonably needed to operate, secure, and improve the website.
How we use information
We may use information to answer questions, provide customer service, assist with ticket enquiries, send communications you request, improve the website, prevent fraud or misuse, and comply with applicable law.
Booking and payment
NYC Ticket Shop may send visitors to an external live booking and checkout platform, including Ventrata and/or the applicable experience operator. Those providers process booking and checkout information under their own privacy policies and terms. NYC Ticket Shop does not store payment-card details through this website.
If you message NYC Ticket Shop through WhatsApp, we may process the information in your message to respond to you, help with your enquiry, or provide requested customer support. WhatsApp is an external communication service, and its handling of information is governed by its own terms and privacy practices.
When we may share information
We do not sell personal information. We may share information only with service providers reasonably needed to operate the website, communications, bookings, legal compliance, safety, or a business transfer such as a sale, merger, or reorganization.
Retention and security
We retain information only for as long as reasonably necessary for the purposes described here, unless a longer period is required or permitted by law. We use reasonable administrative, technical, and organizational safeguards designed to protect information. No method of transmission or storage is completely secure.
Your choices
Where applicable, you may ask us to access, correct, or delete personal information we hold about you. You may also opt out of non-essential marketing communications. We may need to keep certain information where required for legal, security, fraud-prevention, or recordkeeping reasons.
Children
NYC Ticket Shop is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this policy from time to time. When we do, we will revise the effective date at the top of this page.
Contact
For privacy questions or requests, contact: [INSERT NYC TICKET SHOP SUPPORT EMAIL]
Website: https://nycticket.shop